Terms of service

PAYMENT PROCESS

The order payment process is carried out through PagoAgíl, this platform
continue and complete your payment process. ateliercrump.com in no time
has access to your financial information and is not responsible for this information.

SHIPPING

- Free shipping throughout Colombia for purchases over 450,000 COP.
- For purchases of less than 450,000 COP, the value of the shipment in Colombia is 12,000 COP.
- At the moment we only make shipments in Colombia.

DELIVERY TIMES

In case of having the garment available, once the payment is received, the delivery times
for orders in Bogotá it takes 2-3 business days and for the rest of Colombia 3-8 days
business hours depending on the city of destination.
Shipments within Colombia are made through the carriers Fedex, Pasarex
or Urban Messengers. In case of having the garment made, depending on the model,
will communicate the estimated delivery time (average 10-15 business days).